Is the Church a business? That’s a question which is asked from time to time, usually expecting the answer ‘No!’, and often in response to calls to become a bit more efficient in what we do. My boss when I was a member of Bishop’s Senior Staff in one diocese used to say to clergy that if they expected to get a pay cheque at the end of each month then Church was indeed a business! My answer is that church is certainly more than just a business, but that it cannot be less. So let’s have a look at this question, and what lies beneath it.
We do have a bit of an aversion to thinking of Church in these terms. Whilst the C of E, with its sheer weight of bureaucracy and its establishment as the state church is probably a bit less nervous about this, other denominations would resist the idea strongly. I suspect that this is due to the image of the commercial world in which businesses are there solely to make money, where no-one cares about anyone else, where the art is to climb the corporate ladder as quickly as possible, never mind who you have to trample on to do so … you know all the caricatures. If that’s what business really is, then clearly the Church has a completely different set of values. But there may be other ways of looking at the commercial world, which can speak a lot more positively to the Church.
It may be that business is about getting the job done as effectively and efficiently as possible. It may be about requiring the right kinds of behaviour in order to get it done, and holding to account those who fail to act in the right ways. It may be about having such a firm belief in your product that you can’t help but sell it to those to whom it would be of benefit. And it may be about investing in employees so that they are mentored and coached to reach their full potential as members of the company. In that case Christians might not feel quite so negative about the idea that Church ought to look a bit more like this.
But it is my conviction that there is an even more compelling reason why Church ought at the very least to be businesslike. Quite simply, the bumbling inefficiency with which many churches run will in the end inhibit growth. We may put a high value on being a ‘happy family’ where relationships count for far more than effectiveness does (see my blog on ‘Church as Family’ here: https://revjohnleach.com/2014/03/05/whats-church-for-church-as-family/) but that approach is unlikely to grow the church beyond around 65 members. (It is worth saying that I am an unapologetic fan of numerical church growth: the only reason a church should be small is that it is constantly planting out new congregations.) Show me a seriously large church, and I’ll show you a church which takes seriously the business side of running itself. Somewhere like Holy Trinity Brompton is, with its ‘Alpha’ franchise, is a multi-million pound business, and as a result hundreds of thousands of people around the world have been touched by, and benefitted from, its ministry. That quite simply couldn’t have happened if it was run from a corner of the church hall by an administrator who could only just use a computer. With hundreds of employees (and the last I heard an HR department of four staff), there is a lot of business to take care of, and yet this church has not ceased being at its heart a parish church where the gospel is faithfully preached, the people are discipled, and God is worshipped.
Most local churches aren’t HTB, of course, but I can’t help but think that a more businesslike approach might do us all good. We have a product to ‘sell’ (faith in Jesus Christ), a workforce to sell it (the congregation), bills to pay, and a choice about whether we’re going to try to reach a greater proportion of the marketplace, or stay content with the ones we’ve got. So to invest in our image, our advertising, our buildings, our people, isn’t, surely, to sell our soul to the god of Mammon? Thinking like a business, of course, is not the magic ingredient to bring revival to our land, but I certainly reckon it could help.
What do you think?